Refund & Return Policy

At Ali Organic Care, customer satisfaction is our priority.

Eligible for Return:

• Damaged or defective product
• Wrong item delivered

Conditions:

• Request must be made within 3 days of delivery
• Product must be unused and in original packaging

Not Eligible:

• Change of mind
• Used products

Process:

• Contact us on WhatsApp with order details
• Share images/video proof
• Replacement will be processed after verification